Delete your Stratap account
Stratap on Google Play (com.stratap.game)
You can delete your Stratap account and its game data at any time, in the game or by email. Deletion is permanent and cannot be undone.
In the game
- Open Stratap.
- On the main menu, tap your name at the top to open your profile.
- Tap DELETE ACCOUNT and confirm twice.
Your account is deleted right away.
Without the game, by email
- Write to hi@stratap.com with the subject “Delete my Stratap account”.
- Write from the email address of the Google account you play with, so we can find your account.
- We may ask you to confirm the request. We delete the account within 30 days and reply when it is done.
What is deleted
- Your player account, player ID and player name.
- The link to your Google account: its account ID, name and email address.
- Your game data: your name change date, your game settings, your device check times, messages from moderators, the days you played and how long, your match scores, your XP and level, your tutorial and range activity, and your app version and phone model.
- Reports and match flags about you, and reports you filed.
- The feedback you sent from the game.
What is kept
The moderators’ record of what they did keeps your player ID, and a report about another player can keep your player ID, name and scores from that match; we keep these so that bans and decisions can be checked. System logs of our service providers that contain your player ID are kept for a limited time under their own policies.
Deleting your Stratap account does not delete your Google account, which is managed by Google.
More about the information the game uses is in the privacy policy.